Insurance Coverage

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MSP Supplementary Benefits

Medical Services Plan of BC (MSP) funding for acupuncture treatment is available for people receiving supplementary benefits. Please bring your care card or personal health number with you to your initial appointment. A doctor’s referral is NOT required.

MSP pays for a combined annual limit of 10 visits for acupuncture treatment, massage therapy, physiotherapy, chiropractic, naturopathy, and non-surgical podiatry. MSP covers $23.00 per visit and for your convenience, we bill MSP directly. You are charged for the balance of your treatment fees. For more information, Health Insurance BC website

Direct Billing

We are happy to bill your insurance provider directly. Once your insurance has been confirmed, all you have to do is pay the balance of your fee. Extended health benefits vary from plan to plan and usually coverage for acupuncture therapy is between 70- 100% of treatment fees. Some plans offer a dollar amount per year instead of a percentage. Please check your benefits booklet or contact your insurance provider to be clear on the details of your coverage.

Insurance companies that we can direct bill are
  • Alberta Blue Cross
  • Beneva
  • BPA – Benefit Plan Administrators
  • Canada Life
  • Canadian Construction Workers Union
  • Chambers of Commerce Group Insurance
  • CINUP
  • ClaimSecure
  • Coughlin & Associates Ltd.
  • Cowan
  • D.A. Townley
  • Desjardins Insurance
  • Equitable Life
  • First Candian
  • GMS Carrier 49
  • GMS Carrier 50
  • GreenShield
  • GroupHEALTH
  • GroupSource
  • Industrial Alliance
  • Johnson Inc.
  • Johnston Group Inc.
  • LiUNA Local 183
  • LiUNA Local 506
  • Manion
  • Manulife Financial
  • Maximum Benefit
  • Medavie Blue Cross
  • Pacific Blue Cross
  • People Corporation
  • RWAM Insurance Administrators
  • Sun Life Financial
  • TELUS AdjudiCare
  • The Co-operators
  • Union Benefits
  • UV Insurance
What We Need
  • Policy Holder’s Name, Date of Birth.
  • Your relationship to the Policy Holder (Self, Spouse, Parent, etc.).

* We will only bill directly to one insurance company at a time (Except Pacific Blue Cross, GreenShield). If you are covered by your own as well as a family’s plan, we must claim to your own personal plan first and then claim on the alternate plan.

* In some cases (rarely), claim results or responses are not available immediately and may take 1- 2 weeks to receive confirmation. If this happens, we require your credit card information for back-up payment.

* Each plan has different policies and restrictions. Some require a doctor’s note for acupuncture treatment while others do not allow for direct billing online. We encourage all of our patients to check with their providers before coming in to ensure that they are eligible for acupuncture.

* Please submit your receipts to your insurance provider directly if they don’t accept direct billing. We always issue a receipt after each treatment so that you can submit your claim and get reimbursed.

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  • Best of Vancouver 8 Years In a row

    We sincerely thank all your votes as the best of Vancouver in the last 7 years and we promise to bring you only the best acupuncture and herbal medicine continuously.

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    Clinic Hours
    Monday - Friday: 9:30am - 7:00pm Saturday, Sunday & Holiday: Closed
    Contact
    Phone: 604.322.0293 E-mail: [email protected]